Rethinking gossip and scandal in healthcare organizations

Gossip in Organizations A Social Network Study

Rethinking Autonomy and Consent in Healthcare Ethics

In healthcare ethics, autonomy has arguably become the ‘principal principle’. As a principle that can be readily turned into a process, the giving of ‘informed consent’ by a patient has become the surrogate measure of whether medical interventions are ethically acceptable. While ‘informed consent’ processes in medical care are presumed to be robust, research confirms that most patients do not a...

Strategic planning in healthcare organizations.

Strategic planning is a completely valid and useful tool for guiding all types of organizations, including healthcare organizations. The organizational level at which the strategic planning process is relevant depends on the unit's size, its complexity, and the differentiation of the service provided. A cardiology department, a hemodynamic unit, or an electrophysiology unit can be an appropriat...

Business Intelligence in Healthcare Organizations

The management of healthcare organizations starts to recognize the relevance of the definition of care products in relation to management information. In the turmoil between costs, care-results and patient satisfaction the right balance is needed and can be found in upcoming information and communication technology. The ICT developments are a challenge in two directions, inside toward massive D...

Transforming healthcare organizations.

Change in healthcare organizations is a complex task often fraught with unforeseen challenges. Based on the experiences of a multi-site hospital, and drawing on past research on organizational change, the author provides a model to help change leaders. Although relying on Toronto's University Health Network to illustrate the change model, the model is intended to speak to change leaders impleme...